Privacy Policy


[ 1 ] General

Welcome to the Clements Estate Agents Pty Ltd Internet site. In general you can visit the Clements Estate Agents Pty Ltd. Internet site without telling us who you are the amount of information that you provide to Clements Estate Agents Pty Ltd will depend on the range and number of services that you choose to use. Particular sections of this Internet site may require you to send Clements Estate Agents Pty Ltd personal information, including your name and e-mail address. By visiting Clements Estate Agents Pty Ltd Internet site, you are accepting the practices described in this Privacy Policy.

[ 2 ] Information Gathering

Clements Estate Agents Pty Ltd recognises that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information. Such information collected by Clements Estate Agents Pty Ltd will only be disclosed in accordance with the terms of the Privacy Policy. Specifically, Clements Estate Agents Pty Ltd. collects the following information from its Internet site


[2.1] Statistical Information Clements Estate Agents Pty Ltd collects statistical information regarding the use of its Internet site. This collection includes your computer's Internet Protocol (IP) address and the date and time of your visit. This information is collected to provide Clements Estate Agents Pty Ltd with information about the use of its site and to help it maintain and develop the site to provide better information to users.

[2.2] Cookies Clements Estate Agents Pty Ltd may use cookies on its site from time to time. This may involve the collection of personal information about you, including your habits when accessing parts of the Clements Estate Agents Pty Ltd. Internet site and any personal information you provide. You can prevent this collection of information by disabling your web browser from accepting cookies. This will not prevent you from accessing the Clements Estate Agents Pty Ltd Internet site, however it may prevent you from utilising all features in the Clements Estate Agents Pty Ltd. Internet site.

[2.3] Requested Personal Information at various stages you may be requested to provide Clements Estate Agents Pty Ltd with personal information including your contact details.

Personal information will only be requested if it is necessary to provide a service to you or if it is necessary by law to collect the information. Such a request may arise if you ask Clements Estate Agents Pty Ltd to provide you with information or provide you with a service.


[ 3 ] Use & Disclosure

Clements Estate Agents Pty Ltd will not use or disclose, and will use reasonable endeavours to prevent the use or disclosure of, information provided by a user to Clements Estate Agents Pty Ltd's Internet site for a purpose other than the primary purpose of collection (a 'secondary purpose'), except to the extent that:

(a) the secondary purpose is related to the primary purpose for collection and that you would reasonably expect Clements Estate Agents Pty Ltd to use or disclose the information for the secondary purpose (for example, the provision of your information to a third party where you have requested, through Clements Estate Agents Pty Ltd a product or service to be supplied by that third party);

(b) you have consented to the use of the information for the secondary purpose;

(c) information provided by you, including information relating to transactions, may appear in aggregate form for the purpose of providing statistical information within Clements Estate Agents Pty Ltd or to third parties. This information will not identify you;

(d) may be necessary in order to enforce any of the terms of an agreement between you and Clements Estate Agents Pty Ltd;

(e) may be necessary where Clements Estate Agents Pty Ltd has reason to suspect that unlawful activity has been, is being or may be engaged in, and uses or discloses the personal information as a necessary part of its investigation of the matter or in reporting its concerns to relevant persons or authorities;

(f) may be required or specifically authorised by law;

(g) information may be provided in co-operation with any governmental authority.


[ 4 ] Access and Correction


[4.1] Where Clements Estate Agents Pty Ltd collects information from you we will provide you with access to your information (subject to any reasonable charge as determined by Clements Estate Agents Pty Ltd and notified to you before

(a) such access is given) at your request except that:

(b) the request for access is frivolous or vexatious;


(c) providing access would have an unreasonable impact on the privacy of others;

(d) the information relates to existing legal dispute resolution proceedings between you and Clements Estate Agents Pty Ltd and the information would not be accessible by the process of discovery in those proceedings; or

(e) providing access would reveal the intentions of Clements Estate Agents Pty Ltd in relation to negotiations with you in such a way as to prejudice those negotiations.

[4.2] Where information about you is found to be incorrect, incomplete or out of date, Clements Estate Agents Pty Ltd will correct, update, erase or amend the information as appropriate.


[ 5 ] Links from this Site

Clements Estate Agents Pty Ltd may link to other Internet sites within the Clements Estate Agents Pty Ltd group. These Internet sites have their own Privacy Policies and are not subject to this Privacy Policy. We recommend that you carefully read any policy documents or terms and conditions that appear on linked Internet sites before disclosing any personal information. Clements Estate Agents Pty Ltd is not responsible for any practices on linked Internet sites that might breach your privacy.


[ 6 ] Security

Clements Estate Agents Pty Ltd stores your personal information using industry standards for security of information in order to safeguard it from misuse, disclosure, alteration or destruction.
By using the Clements Estate Agents Pty Ltd Internet site you agree that the Internet is inherently insecure and that accordingly Clements Estate Agents Pty Ltd can only use its best endeavours to secure your personal information and cannot provide any definitive assurance regarding security of personal information. Clements Estate Agents Pty Ltd will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.


[ 7 ] Changes to Privacy Policy

Clements Estate Agents Pty Ltd may, without notice, amend or modify this Privacy Policy by posting the amended Privacy Policy to the Clements Estate Agents Pty Ltd Internet site. You should check this Privacy Policy on each visit to ensure that you are familiar with the most current version.


[ 8 ] Feedback, Question or Problems

Clements Estate Agents Pty Ltd welcomes any feedback you may have regarding our Privacy Policy. If you have any questions or queries relating to the policy, or if you have any suggestions or problems, please send an e-mail to info@clementsea.com.au